FAQ

How do I contact you if I have more questions?

You can contact us by email at info@presidentialdetails.com or by phone at (239) 842-1464. You can also use the AI chat function on our website for quick answers to your questions.
Do you offer a satisfaction guarantee?

Yes, we are committed to your satisfaction. If for any reason you’re not happy with the service provided, we’ll work with you to make it right. Please refer to our Satisfaction Guarantee for more information.
How will you communicate with me about my service?

We communicate with our clients via email, SMS, and phone. You’ll receive updates about your booking, reminders, and any important information regarding your service. We also offer an AI chat function on our website for any questions you may have in real-time.
Can I opt-out of marketing communications?

Yes, you can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. Please note that you may still receive service-related communications.
How do I book a service?

You can easily book a service online through our website. Just navigate to the "Book Online" section, choose the service you need, select a date and time that works for you, and provide the necessary details. We’ll handle the rest!
What services does Presidential Details offer?

We offer a wide range of detailing services including mobile detailing, ceramic coatings, paint correction, and touch-up paint services. Each service is tailored to meet the unique needs of your vehicle, ensuring top-tier results every time.
Do you offer complimentary pick-up and delivery?

Yes, we offer complimentary pick-up and delivery for your convenience. This service ensures that your vehicle receives the attention it deserves without disrupting your schedule.
How long does the ceramic coating process take?

The duration of the ceramic coating process depends on the condition of your vehicle and the package you choose. Typically, it takes between 3 to 4 days to complete the entire process, including surface preparation, paint correction, and coating application.
What is ceramic coating, and why should I consider it for my vehicle?

Ceramic coating is a liquid polymer that is applied to the exterior of your vehicle. It provides a protective layer that enhances the paint's durability, adds a high-gloss finish, and makes maintenance easier. Our ceramic coatings can last up to 5 years, offering long-term protection against environmental contaminants, UV rays, and more.
Can I wash my car after ceramic coating?

Yes, but it’s important to wait at least 7 days after the coating is applied to allow it to fully cure. After that, we recommend using pH-neutral soap and a soft microfiber cloth to wash your car, as this will help maintain the integrity of the coating.
Will paint correction damage my car’s paint?

No, when performed by professionals like our team at Presidential Details, paint correction is a safe and effective way to restore your vehicle’s finish. We use advanced techniques and state-of-the-art equipment to ensure a flawless result without compromising the integrity of your paint.
How many stages of paint correction do you offer?

We offer 1-step, 2-step, 3-step, and multi-step paint correction services. The number of stages required depends on the severity of the imperfections and the desired result. We will assess your vehicle and recommend the best approach for optimal results.
What is paint correction, and when should I consider it?

Paint correction is the process of removing imperfections in your vehicle's paint, such as swirl marks, scratches, oxidation, and other blemishes. It is ideal for vehicles with moderate to severe imperfections or for those looking to restore a showroom finish.
How long does the touch-up paint process take?

The duration of the touch-up process depends on the extent of the damage. However, most touch-up services can be completed within a few hours to a day. We’ll provide an estimated timeframe when you schedule your appointment.
Can you match custom or rare paint colors?

Yes, we specialize in custom color matching, even for rare or custom shades. Our process ensures that the touch-up paint is almost indistinguishable from the original, restoring your vehicle’s appearance to its pristine condition.
How does your touch-up paint service work?

Our touch-up paint service involves carefully matching your vehicle’s paint color and meticulously applying it to chips, scratches, and other imperfections. Our expert technician, with over 31 years of experience, ensures that the touch-up blends seamlessly with your vehicle’s original paint.
What payment methods do you accept?

We accept various payment methods including credit/debit cards, cash, check, PayPal, and other secure payment options. Payment can be made online through our booking system or in person when the service is completed.
Do you offer any discounts or promotions?

We occasionally offer discounts and promotions, which are announced on our website and social media channels. Be sure to check back regularly or sign up for our newsletter to stay informed.
How can I find out the cost of a service?

To view the cost of our services, you can either use the AI bot located in the bottom right corner for instant answers or select "Book Online" to explore our full range of services and pricing options.